HR Support for NDIS & Disability Service Providers

NDPractical HR support for the realities of disability services

Managing people in an NDIS or disability service organisation brings its own set of challenges.

You're balancing the needs of participants, employees, families, managers, funding arrangements and regulatory requirements, often in an environment where services need to operate seven days a week.

When a people issue arises, the answer isn't always as simple as following an HR process.

Alignment Group provides practical HR support to NDIS and disability service providers across Australia.

We work with leaders and managers to resolve workplace issues, strengthen HR practices and make fair, practical decisions that consider both the organisation and the people receiving support.

HR support when you need it

We can support your organisation with:

  • performance and conduct matters

  • grievances and workplace complaints

  • difficult employee conversations

  • employee relations

  • SCHADS Award questions and employment arrangements

  • workplace investigations

  • workplace conflict and mediation

  • restructures and changes to roles

  • employment contracts, policies and HR processes

  • manager coaching and support

  • workforce planning and organisational growth.

Our approach is practical. We help you understand what's happening, work through the relevant obligations and decide what needs to happen next.

Understanding the environment you're working in

People decisions in disability services can have consequences beyond the employment relationship.

A performance issue may also affect participant relationships. A roster change can have implications for continuity of support. Workplace conflict can affect a broader team. Growth can expose gaps in roles, management capability and HR processes that weren't obvious when the organisation was smaller.

We take that wider context into account.

The aim is not to make HR more complicated. It's to help you manage people issues properly while keeping sight of the service you're there to provide.

Ongoing or one-off HR support

You might need help with one particular employee matter, or you may need more regular access to experienced HR support.

Alignment Group can work alongside your leadership team, managers or existing HR function depending on what your organisation needs.

For broader HR support, including ongoing HR advice, fractional HR leadership and support through organisational growth and change, visit our HR Support page.

Explore HR Support

Need help with an NDIS workplace issue?

Tell us what's happening and we can work out the most appropriate next step.

Send us a message:

jhare@alignmentgroup.au

Or fill in the below form:

Thank you for your interest in Alignment Group.

We look forward to speaking with you.

  • Workplace Mediation

    "James supported us through a complex workplace mediation involving a significant breakdown in relationships. The process required extensive background work, careful preparation and skilled facilitation. James brought calm, clarity and professionalism to a sensitive situation and helped create a constructive path forward.

    We were very pleased with the outcome. The mediation has supported lasting change within the workforce, improving communication, trust and the way people work together.”

    Carmen Haley - Flintwood NDIS

  • HR Support

    James is the kind of HR consultant who helps make complex people issues feel manageable.

    He is practical, considered and able to assist with solutions without the need for unnecessary jargon or over-complication. He helps people understand what is happening, what their options are and what needs to happen next.

    What I value about James is that he combines strong HR knowledge with a real ability to get things done. He is thoughtful in his approach, but also focused on action and outcomes.

    Chris Theocharous - St Basils