Outsourced HR Support for Small Businesses
Running a small business means making people decisions all the time, often without a dedicated HR team beside you.
A quick question about leave can turn into a compliance issue. A performance concern can become a difficult conversation. A team tension can start affecting trust, productivity and how people show up to work.
Our outsourced HR support gives you practical, calm and commercially grounded advice when people issues need more than guesswork.
It is designed for small businesses that want to do the right thing, reduce risk and make confident decisions without adding unnecessary corporate complexity.
Consider the level of support you need
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For micro businesses and small teams needing light HR support.
Includes:
Up to 2 hours per month.
Email support.
One HR document review per month.
Guidance on common HR questions.
Support with performance, leave, conduct and compliance questions.
Best for businesses that need a simple HR safety net without committing to a larger retainer.
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For small businesses needing regular HR support.
Includes:
Up to 6 hours per month.
Phone and email advice.
Policy and contract review.
Performance support.
Workplace issue triage.
Manager coaching.
Monthly HR check-in.
Best for businesses that need confidence, structure and regular practical people advice.
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For growing businesses needing senior HR support without hiring internally.
Includes:
Up to 15 hours per month.
Monthly leadership meeting.
Priority phone and email advice.
Manager coaching.
Performance and conduct support.
Workplace conflict support.
Support with difficult conversations.
Quarterly people risk review.
Best for businesses that need an experienced HR partner who understands people risk, culture and commercial realities.
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For businesses needing fractional HR leadership.
Includes:
Up to 25 hours per month.
Regular leadership support.
Strategic workforce planning.
Complex employee relations guidance.
Restructure and change support.
Culture and inclusion priorities.
Quarterly reporting.
Best for businesses that need senior people leadership but are not ready to employ a full-time Head of People or People and Culture Manager.
Not sure where to start?
Many businesses begin with a focused review before moving into ongoing support.
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For businesses with outdated or inconsistent HR foundations.
Includes:
Review of employment contracts.
Review of key policies.
Review of onboarding processes.
Identification of compliance risks.
Review of core people processes.
A practical 90-day HR roadmap.
Best for businesses that want to clean up their HR foundations and understand what needs attention first.
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For businesses unsure where their people risks sit.
Includes:
Review of key HR documents.
Review of current people issues.
Assessment of manager capability.
Identification of compliance gaps.
Review of workplace culture risks.
Practical recommendations for next steps.
Best for business owners who want clarity before committing to ongoing support.
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For businesses needing cleaner documentation.
Includes:
Review and update of essential policies.
Review and update of employment contracts.
Review of onboarding documents.
Practical HR templates where required.
Best for businesses using old, copied or inconsistent documents that no longer reflect how the business operates.
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For workplaces experiencing relationship breakdown or unresolved conflict.
Includes:
Briefing and background preparation
Pre-meetings with relevant parties.
Facilitated conversation.
Support to identify underlying issues.
Outcome summary.
Practical next steps.
Best for workplaces where conflict is affecting trust, communication or performance.
Additional support
Additional advisory support is available when your monthly hours have been used or when a specific matter requires extra attention. This means you can choose a monthly package that suits your normal level of need, then add extra support when something more complex arises.
Why work with us
Small businesses need more than templates and generic advice. You need someone who can help you think clearly when the issue involves people, risk, emotion and business impact.
We bring together:
More than 20 years of HR experience.
Practical employment relations and workplace experience.
Experience across health, aged care, NDIS, government, community and purpose-led organisations.
Training in law and strong risk judgement.
Mediation and conflict resolution capability.
Deep expertise in inclusion, culture and workplace behaviour.
A calm, clear and human approach to complex situations.
A different kind of HR support
Some HR providers focus mainly on compliance. Others focus on templates, systems or advice lines.
Our focus is different.
We help small businesses make better people decisions with confidence, care and commercial sense.
That means supporting you to:
Understand the actual issue, not just the surface problem.
Manage risk without becoming rigid or fear-based.
Have difficult conversations earlier and better.
Create documentation that supports real decisions.
Build manager confidence.
Reduce escalation, confusion and avoidable conflict.
Book a confidential HR conversation
Whether you need a one-off HR reset or ongoing outsourced HR support, we can help you work out the right level of support for your business.
Book a confidential conversation to discuss what is happening in your workplace and what kind of support would be most useful.
You do not need to know exactly which package you need before booking. We can help you identify whether you need light-touch advice, regular HR support, embedded partnership or a focused project to clean up your HR foundations.
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Thank you for your interest in Alignment Group.
We look forward to speaking with you.